IN-PLANTS: Tomorrow’s Knowledge Managers?
Because in-plants reproduce documents containing their organizations’ knowledge, they are uniquely positioned to play vital roles in the organizations and support their strategic objectives and goals.
The challenge for today’s in-plants lies beyond just changing one method of production for a new process that delivers the same outcome. The challenge and opportunity is in the capture and intelligent management of the document content—the knowledge.
Move up the Value Chain
By moving the competencies of the in-plant further up the value chain to encompass the capabilities of content capture, classification, storage, retrieval, re-purposing and multi-media delivery, the in-plant begins to redefine itself in the role of Knowledge Management. Simple examples of Knowledge Management in the context of the print shop might include Web access to organizational policies and procedural guides or online access to high-usage forms.
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