Basic Training

Training employees on different tasks also has been found to:

• Eliminate the monotony of having the same routine on a daily basis.

• Give employees a feel for what their co-workers' jobs entail.

• Ensure a seamless crossover in times of absence, vacation or resignation.

"You never know when someone is going to have a death in the family or is going to be sick," says Nevada State Printer Bailey. He says cross-training is the solution for situations like these, not bringing in the vendor to run the equipment, or outsourcing the work.