Back To School

Though Paul Katz is concerned, he says business is still strong. His shop cranks out some 20 million impressions a year, printing items like football programs, brochures, calendars and newsletters for teachers, principals, the PTA and even other districts.

Katz works hard to give customers what they want, taking time to explain processes to them and coach them through project design. His job is not without its frustrations, though.