Back To School

"We are increasing at the rate of about 1 million copies per year," he boasts, a trend that has continued for five years now. By concentrating on quick turnaround and good quality, Burris says the in-plant is getting teachers to use their school copiers less and send more work to him. The shop got 15,526 print requests last year. Often, he says, customers wait for their jobs in his shop—and he has no problem handling their rush requests.