Back In Black

"When given a challenge, the in-plant staff understands what needs to be done and rises to the occasion," he says. "I'm sure some of it was sheer survival, but now it's more out of pride. We're seeing more and more work coming back, when previously customers wouldn't even consider us. That's a testament to Shauna's skills for fixing problems and helping the staff believe that they have the skills and abilities to overcome the previous history."