Avoiding the ‘Failed Implementation Closet’
Howie Fenton
One of the most shocking discoveries Consultant Howie Fenton has made when visiting companies over the years is finding the “failed implementation closet” – where failed implementations go to die.
“Every year I visit at least 1 or 2 companies with these closets, and I am even more surprised that they are still paying for the maintenance contract,” writes Fenton in a new blog on the Rochester Software Associates site. “I estimate that about one-third of companies never successfully or fully implement the software they purchase.”
In his blog, he encourages in-plants to take a long, hard look at whether they have the staff, expertise, and time to work through implementation. One way to avoid failure, he notes, is to consider outside help with an implementation – a better option that stashing this investment in a “closet.”
Read Fenton’s full blog to hear his advice for carrying out a technology implementation and the importance of using a proper planning tool to guide you through the process.
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- Howie Fenton
Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.
