Dollars and Sense
At the University of Louisville, the in-plant has cut through waste to eliminate a seven-figure deficit and sharpen its operational efficiency.
"It's great to work for someone with the will to make decisions," he continues. "[Hancock] is not afraid of anything. If it looks like the right thing to do, we do it."
Updating Unfavorable Contracts
Knaster recognized that the in-plant's vendor agreements were outdated.
"We re-bid all of our contracts—for paper, equipment and outsourcing partners," he states. He worked with current and prospective partners, leveraging their knowledge and expertise, to ensure that the in-plant was getting the best possible deals. For equipment, the in-plant's original vendor, Xerox, prevailed in a competitive RFP process that resulted in more favorable terms.
- Companies:
- Xerox Corp.
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