Dollars and Sense
At the University of Louisville, the in-plant has cut through waste to eliminate a seven-figure deficit and sharpen its operational efficiency.
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Now, printing, copier management and outsourcing have formed a productive, efficient and cooperative triumvirate. Knaster praises the entire dedicated staff, gutsy administration and vendor partners for their roles in the turnaround.
Future Plans
Going forward, Knaster is ready to focus on building volume internally. "We do have some headroom and could probably add more volume—both digital and offset," he assesses. "But we couldn't begin marketing until we had processes under control."
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- Companies:
- Xerox Corp.
Dawn Greenlaw-Scully
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