Dollars and Sense
At the University of Louisville, the in-plant has cut through waste to eliminate a seven-figure deficit and sharpen its operational efficiency.
He sees internal capabilities and external partners as equally valuable strategic resources. "We're using two completely different business models that are now working well together," he concludes.
So well, in fact, that Knaster expects the $2 million-a-year operation to be deficit-free within one more year (approximately three years since the start of the project).
- Companies:
- Xerox Corp.
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