Dollars and Sense
At the University of Louisville, the in-plant has cut through waste to eliminate a seven-figure deficit and sharpen its operational efficiency.
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Knaster continued to seek harmony and cooperation both inside and out. "We used to compete with our own outsourcing effort, even though we had complete control over it," he recognizes. "If a vendor planned to charge us $800 to produce a job with a 10-day turnaround, we would do it in-house in 24 hours for $800, even though it may cost us $1,000.
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- Xerox Corp.
Dawn Greenlaw-Scully
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