Dollars and Sense
At the University of Louisville, the in-plant has cut through waste to eliminate a seven-figure deficit and sharpen its operational efficiency.
Overall, Knaster lauds the attitude and work ethic of the in-plant's employees throughout the process.
"Staff members were very receptive to changes, even the hard ones such as cuts," he declares. "They realized that they were working harder than they should have been, and we had no negative backlash."
- Companies:
- Xerox Corp.
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