At its conference in Las Vegas, IPMA changed its name, announced a new business plan and promised a stronger focus on recruitment. Its plans were greeted with hopeful enthusiasm by attendees, whose numbers were the highest in years.

By Bob Neubauer

One concern was justifying the cost of a management system. Some suggested touting it as a new service for customers, while others felt the cost could be recouped from increased click charges. Steve Rigby, of Washington State University, noted that his in-plant’s customer-facing order entry system has saved his shop thousands of dollars in typesetting costs.

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Bob Neubauer Author's page

Bob has served as editor of In-plant Impressions since October of 1994. Prior to that he served for three years as managing editor of Printing Impressions, a commercial printing publication. Mr. Neubauer is very active in the U.S. in-plant industry. He attends all the major in-plant conferences and has visited more than 180 in-plant operations around the world. He has given presentations to numerous in-plant groups in the U.S., Canada and Australia, including the Association of College and University Printers and the In-plant Printing and Mailing Association. He also coordinates the annual In-Print contest, co-sponsored by IPMA and In-plant Impressions.

An IPMA Makeover