At Home On The Range

Print, Mail Merger

One of the best sessions came early on, when Mike Freese, Oregon State Printer, described how, five years ago, the Oregon Department of Administrative Services pulled together its in-plant printing division, several scattered mailing operations and three mainframe printing departments into one central operation. As a result, he said, on-time delivery improved from 70 percent to more than 98 percent. In addition, this merger cut postal expenses by about a third.