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Coates, of Delaware, felt otherwise, saying that he plans to offer this service as a way to cut down on the number of calls to his office from customers wanting to know their job's status.
Cron also updated attendees on OSP's effort to solicit advertising in state publications to diffuse printing costs. Last year, she said, state agencies saved $1.2 million due to ads sold. After using this money to pay printing costs, OSP splits it with the agencies in the form of credit toward future jobs.
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