Making the Grade at Charlotte-Mecklenburg

n Did the finished product meet your expectations for quality?

n Was the work produced in a timely manner?

n Was your job handled with professionalism?

n Was the cost appropriate?

Griffin uses the feedback from the comment cards to help decide what direction to take the in-plant in the future.

Right now, the bulk of the work handled by the in-plant includes school fact sheets, budget documents, service manuals, human resources forms, student and faculty handbooks, transportation schedules, carbonless forms, posters for the media centers and 63,350 commencement programs.