MIS Improves Efficiencies at Ashland University

"Probably three quarters of the jobs are coming through...with the files attached," he reports. This saves the shop a lot of time compared to the old e-mail attachment method. "We spend a lot less time searching for the file," he says.

The system is user-friendly for customers, Jones says.

"I really like the images presented for selecting collating, stapling and punch options. It really helps the customer understand just what it is they're asking us to do for them," he notes. "I also like the built-in validation for ensuring all required data fields are completed before the job is submitted."