MIS Improves Efficiencies at Ashland University

The inefficiency of this Excel-based system was wearing down Jones and his staff. So with the support of the business office, the in-plant secured funding last summer to acquire EDU Business Solutions' Print Shop Pro Manager software, along with WebDesk, Document Converter and Template Builder.

Since then, life has been so much simpler for the in-plant's six full-time and four part-time and student workers. Customers can now pull up previous jobs and review the details, sparing staff from fielding their calls. Productivity has improved as a result of orders being placed online through WebDesk. And Jones can now quickly call up accurate, reliable job data to create reports for management—something he now does weekly, compared to just two or three times a year with the old system.