Moving Into Transpromo - Page 14 of 15

By Bob Atkinson

And what do The Principal’s customers think about their new 401(k) reports? Here’s Dan Thomas again: “Customer feedback on the new 401(k) reports has been excellent. They’re finding them lot more user-friendly. And at our call center, the calls we get now are less about trying to understand the report and more about how they can improve on their investments.”