An Integral Auxiliary

"We created all of our production software and do all of our own bookkeeping—everything from inventory to shipping," Squires reports. "The canned systems that we looked at weren't really where we wanted them to be. We felt that we would have to modify our process more than we wanted to, so we thought we'd go the other way around and modify the software. It specifically fits our needs, and as a bonus, when there's a glitch or improvement to be dealt with, the original developer of the program is only an office away.