Rush Jobs: The New Reality
Don’t you hate it when a customer’s “rush” job sits, unclaimed, for days? One manager looks beyond the aggravation and offers his thoughts on how to cope with rush work.
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Rick Wise
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Proofing Delays
Turning the proof for a rush job is the customer's responsibility. And this is strictly a communication issue for us. The customer must be made aware of the absolute necessity of returning the proof quickly in order to meet their deadline. Some customers get it and cooperate, and a few may not.
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Rick Wise
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