Rush Jobs: 
The New Reality

One thing we have implemented is to add the actual overtime expense incurred by our employees to the job's charge. Not charging time and a half for the hourly press or folder rates, rather charging the employee's actual wage at time and a half. This keeps your operation from incurring the true cost of the overtime but it is not so burdensome an amount for your customer to pay. We've done this rarely, but there have been a few rush jobs where we felt justified charging it. The customer was O.K. with this charge too. Most customers who are in a genuine jam on their turnaround date will pay a reasonable additional amount to meet the deadline.