Rush Jobs: 
The New Reality

Should you charge extra for rush jobs? Typically this doesn't work very well. One reason is that a rush job one week might not be a rush job the following week due to a lighter workload in the plant. It doesn't seem reasonable to charge a rush charge one time and not the next for the same turnaround request. And when exactly does a short-turnaround job become a "rush charge" job? This is an ever-changing continuum with numerous factors impacting your interpretation. So accurately and clearly writing a "once and for all rush charge policy" would be just about impossible, in my opinion. But some of your customers will expect to know how you determine rush charges. The truth is that it is too subjective to safely put into writing.