Rush Jobs: 
The New Reality

There is no satisfying answer to that question. But there is reality: the customer paid us to produce the job, we didn't pay them. Was there a valid reason for them not to pick up the finished rush job? Maybe and maybe not (most likely not). But in my experience it doesn't pay to snoop into a customer's business. Such things should not be reacted to and are best forgotten. This is one of the critical roles of management: keep your employees from getting angry at your customers. It is a slippery slope that will only lead to ruin.