Equipment Justification: Do A 360˚ Review

11| Education and training: Sometimes (too often) new equipment is bought but fails to live up to the supplier’s stated performance. I strongly recommend that before any purchase occurs you: (a) check references of recent purchasers for their experiences of performance improvement; and (b) not “go the cheap route” of not investing in recommended education and training—for both front-line employees, and supervision—that requires follow-up by the supplier.