An All-around Leader

All equipment, according to Grouzard, must show a return on investment within 24 months for the in-plant to make a purchase. Beyond the two years, Allstate feels the depreciation on the equipment is too great to make it cost effective.

In August of 1995, Allstate took the innovative step of merging its in-plant with its data and mail (output processing) centers. As a result, it gained laser printing technologies, intelligent inserting and mail fulfillment capabilities. It moved from being just a printing facility to being a complete communications center.