Amex-Focused And Growing Strong

"We do everything from stationery to letterhead and business cards, all the way to digital color promotional material, such as booklets and brochures," explains Ostley. "It's actually pretty far reaching."

Though the 248-employee in-plant outsources nearly 80 percent of its work, when it does decide to take on a project, it knows in advance that its customers will be well served and American Express will be pleased with the figures at the bottom line.