Allstate - In Good Hands

"As we grow our commercial business, if we have key accounts who want that kind of flexibility, who deal with those types of vendors as they deal with their print network, we want to be able to provide [those services]."

This is assuming, of course, that these services still exist in the future.

"The flood of dotcoms in the print industry has declined," declares Tierney. "The promise of interaction was greater than the actual result has been. I think the nature of the investments—the paradigm shift that has to take place—is not going to happen as quickly as the dotcoms thought it would."