Allstate All Stars

The in-plant has saved Allstate money in other ways, too. One of the most visible was the merger, in August 1995, of the in-plant with Allstate's data and mail (output processing) centers.

"Prior to the mergers, we were primarily an offset printing facility and a distribution center. Now we're a distribution center using air freight and truckload shipments along with offset operations," reports Tierney. "We gained laser print technology, intelligent inserting and mail fulfillment."