All In The Family

"When I graduated, I was hired on as a professor," he says. And there he stayed for the next five years. By then, though, he was having second thoughts.

"I loved teaching at the university, but I got to a point where I hadn't really achieved everything I wanted to in terms of management," he recalls. So in 1989, he took a job as associate director of Indiana University Printing Services. He spent nearly nine years there working with Director Joe Goss.