From Low Performer to Best in Class
Albuquerque Public Schools' in-plant used to be called "The Dungeon." Today, it's a shining example of operational excellence.
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This "keep it in the family" argument has won work from the district's "extended family" as well. The in-plant became a partner with the state's printing operation, and now handles work from state government agencies, charter schools, accredited day care facilities, as well as commercial printers doing business with the state. In fact, insourcing this work accounts for 30 percent of the shop's revenue.
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- Companies:
- Duplo USA
- Xerox Corp.
- People:
- Karin Tarter
Mike Llewellyn
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