From Low Performer to Best in Class

She explains that it's possible for in-plant customers to get a better price from commercial printers for simple black-and-white copies but not much more.

"If they want anything else—color, collating, bindery, mailing—our prices are going to be far lower than any outside service," she maintains.

Even for black-and-white copies, the in-plant has a leg up on the competition because every dollar the in-plant makes goes back to the district and into the education of its students.