From Low Performer to Best in Class

To pay for new machines, she began managing the shop as a "cost-recovery center," and showed that by making the initial investments in better equipment, the school district would actually see its print production costs decline (and volumes increase) in fairly short order.

The first purchase was humble. The entire department depended on two aging computers, which were poorly suited to support the management of a well-oiled print operation. With a little effort, she managed to secure the funds for a new PC. It wasn't the production Mac she had hoped for, but she could work with it.