After a major overhaul, Simon Fraser University Document Solutions now boasts the latest digital technology. The upgrades have increased business, made life easier for customers and saved stacks of money for SFU.

By Joe Ranoia

The in-plant used to run one shift, with quitting time at 3:30 p.m. This presented yet another problem.

“The late arrival jobs could not be done on time to meet the time lines,” Nadrajan says. Now the in-plant’s employees run two shifts to accommodate jobs that arrive later in the day.

Like most in-plants, Nadrajan’s team faces rapid turnaround times, increased requests for four-color work and a growing need for variable data printing. Nadrajan meets these customer demands with open arms, and because of this places quality service at a premium.