After a major overhaul, Simon Fraser University Document Solutions now boasts the latest digital technology. The upgrades have increased business, made life easier for customers and saved stacks of money for SFU.

By Joe Ranoia

A Taste of Reality

Adapting to all this new technology was a challenge for the in-plant’s staff.

“The staff’s knowledge of their job was very limited,” Nadrajan states. Unfortunately, the harsh reality of progress and technology meant that some of them couldn’t stay.

“Today, I have only four of the 15 staff that I inherited,” Nadrajan says. Some retired, the rest moved on. In their stead, Nadrajan brought several highly qualified and competent people into the fold, and the roster again stands at 15.