Hey Adobe! What About In-plants?
A Competitive Disadvantage
Just as the FedEx Kinko’s link gave Kinko’s a competitive advantage over other printers, any Web-enabled print functionality at the toolbar level of any software that does not include the in-plant as a vendor gives the commercial print sector a competitive advantage.
Our economy is built on competition, and we all face it every day. Our success as in-plant managers is based, in part, on our ability to develop and provide value to our customers. Our competitive advantage is based on convenience, value, low cost, quality and knowledge of organizational culture and values.
- Companies:
- Adobe Systems
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
