Hey Adobe! What About In-plants?
But What About In-plants?
Though the print community responded with thanks and praises for Adobe’s responsiveness, does Adobe’s announcement fit the needs and concerns of the in-plant industry? That may be a completely different discussion, and we may not be pleased with the outcome.
The commercial printing industry’s concern was not that Adobe had enabled Acrobat and Reader with Web-to-print functionality. Indeed, most of the commercial printers at the July 17 form hosted by Adobe in San Francisco claimed to offer Web links for printing to their customers. Their real concern was that Adobe had singled out a single firm, FedEx Kinko’s, with which to share the functionality. The rest of the commercial print sector was left out in the cold, and that is why they cried foul. Adobe bowed to their concerns.
- Companies:
- Adobe Systems
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
