Hey Adobe! What About In-plants?
I do not believe Adobe has set out to purposely harm in-plants; its response to the printing industry clearly demonstrates that it can be responsive to customer concerns. In-plants are large users of Adobe products, and some segments—higher education, for example—may own more licenses for Adobe products than the entire commercial print community. That being said, I also do not believe that we, the in-plant community, have a loud enough voice in features of future Adobe products.
- Companies:
- Adobe Systems
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.
