Addressing & Inserting Bring Big Benefits

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ING

Document Management Center

Des Moines, Iowa

Head of Document Management: Tim Steenhoek

Inserting equipment:

• Böwe Bell+Howell MailStar inserters with AIM feed units and 2D bar code readers

Ink-jet: "We no longer consider this a core part of our workflow. Most everything is now addressed when it is printed, including full-color items. Five years ago ink-jet services were key to us and our customers. We now only ink-jet when we have no other alternative, such as addressing large books or very high-volume, full-color mailings that were less expensive to offset print and ink-jet address than to print digitally. These instances are few and far between. In fact, we don't even price or track the service any longer."