ACUP Goes West

• Ray Jensen, ASU director of purchasing and business services, stressed the importance of having a "Yes you can" attitude. He teaches his staff not to say no but to think of how they can satisfy the request.

• Rudy Bellavia, ASU senior systems analyst, gave a talk on Web site design, advising creators to keep sites simple, have consistency between pages for different departments and use a navigational bar on each page. "The main priority of the Web," he said, "is to deliver information to people." Therefore, don't waste space with complex graphics.