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Kennedy challenged managers to view the process of change in a different way. As managers, we are required to act as change agents to ensure that our operations stay competitive and consistent with our universities' missions.
Many of the changes are viewed by our employees as disruptive; some see change as life altering. It is our responsibility to make change a nonthreatening event. We all have employees that resist change, she said, but most employees, if informed, can weather the changes.
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- Companies:
- Canon U.S.A.
- Xerox Corp.
- People:
- Joy Heishman
- Ray Chambers
- Places:
- ACUP
- California
- Hamilton, Ohio
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