ACUP A Midwest Success

Hoover also said that her in-plant created a business opportunity by using a little creativity. The Bucknell admissions office was mailing out 60,000 blank return postcards on which students were asked to write their names and addresses. The responses were sometimes illegible.

Her shop offered to personalize the postcards with names and addresses, and also bar code the students' ID numbers. The admissions office installed bar code readers so they could scan the bar code and immediately pull up the students' records in the database. That process saved them time and streamlined their workflow.