ACUP A Midwest Success

Another panelist, Kelly Woodward, of the University of Illinois, Urbana-Champaign, said her school's Facilities & Services Printing Department is in the process of reorganizing. She shared the department's strategy with the group.

First, a team was assembled with representatives from all units (quick copy, offset, photography, etc.). All services were documented, and then the team discussed which services should be continued and which should be outsourced. Then similar functions were grouped together and a logical workflow was created.