Ace Hardware-Insourcing Aces

Besides improving pressroom efficiency during slow periods, the program has also helped improve productivity and morale.

"What it did was break down those trivial things that happen between departments, because now they all work together," says Salinas. "It's also helped when a pressman gets a job; instead of not finding the mistake until it gets to the bindery, for instance, he can get a better visual of the job from beginning to end and bring any problems to the supervisor's attention before they become a problem."