A View From The Top

IPG: What's the reaction of management and other employees to the quality of your in-plant's work?

Stohlton: People are definitely impressed with our operation. I forever get letters of appreciation or calls from people that have had a job done and want me to know how smoothly it went or how accommodating the print services people have been. Many of our on-campus customers who have dealt with off campus providers have had just the opposite experience.