A View From The Top

Not all executives are fooled by outsourcing's empty promises. At many companies, outsourcing is out, and upper management gives its in-plants a ton of praise.

It's a question every in-plant manager asks, but few get answered: what does management think about my in-house printing operation?

In the past several years, the answer has too often come in the form of a decision to eliminate the in-plant and outsource printing. That, however, is certainly not the whole story.