A Triumphant Team

Change Is Necessary

"I have found that we have to be very open to change—it's necessary to survive," Zischler explains. Now that his department is separate from most of his customers, he must rely on digital technology to keep his shop in close contact with the rest of the company. He notes that the three Xerox DocuTech 6180s at his shop and the three Xerox 135s that remain on the main campus are able to receive images and jobs through Xerox DigiPath software. The new facility gets almost 100 percent of its work digitally, Zischler adds, virtually eliminating the need to ship hard copy.