A Triumphant Team

By working closely as individual units, the teams became more aware of what the division's needs were. As a result, productivity improved. The teams were also given a chance to work independently, with management encouraging them to operate autonomously.

More Power To The Workers

Employees handled many of the problems traditionally dealt with by management. This gave them a sense of empowerment that carried over to other areas of their jobs. Morale went up along with productivity, and the management team was soon rewarded for its visionary scheme.