A Tale of Two In-plants

"All my paper stocks are right here, all my bindery is right here," Doughty enthuses. "In the prior operation, we had paper storage down below the main print shop, our bindery was a few doors away, and mail was a few doors away after that."

The department retained a service center on campus where customers can drop off print and mail jobs and talk to customer service representatives. This is also where the graphic design and photography departments are based and where customers can stop in to get X-rays scanned or have posters printed on a Hewlett-Packard ink-jet printer.