A Tale of Two In-plants

"Our approach gives them the quality they want, the turnaround they need...and the convenience of walking down a flight of stairs or across a courtyard to reach us," he says.

The university also benefits from the in-plant's attention to confidentiality concerns.

"Our exams never leave the sight of the operator from the time they are received to the time they are delivered," he says. "Any makeready materials for the exam are shredded. If they need to be kept overnight they are in locked storage areas."