The FM Challenge
A realistic look at the challenges in-plants face from facilities management companies and how they must adapt to survive.
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Howie Fenton
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Since costs are usually the motivating factor for going outside, spend extra time studying the outside provider's cost structure. Is there a typical turnaround time or possible delays associated with waiting for enough work to "gang up" for batch orders. Is there a penalty when the customer needs something in rush? Are there transportation costs for normal work or rush projects? And the most important thing to ask: How can cost savings be monitored?
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Howie Fenton
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Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com
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