The FM Challenge
A realistic look at the challenges in-plants face from facilities management companies and how they must adapt to survive.
Since costs are usually the motivating factor for going outside, spend extra time studying the outside provider's cost structure. Is there a typical turnaround time or possible delays associated with waiting for enough work to "gang up" for batch orders. Is there a penalty when the customer needs something in rush? Are there transportation costs for normal work or rush projects? And the most important thing to ask: How can cost savings be monitored?
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com
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